The personal information we may collect
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available, deidentified, or aggregated.
How we collect personal information
We collect personal information through various means, including when you directly provide information to us and when we automatically collect information about you through your use of our Services.
Information You Provide to Us
We collect personal information you provide directly to us when you:
Information We Collect Automatically
In addition to information you provide to us directly, we, along with our agents, vendors, and consultants (collectively “Service Providers”) may collect information automatically about our Services and how you use them. The types of Personal Information that may be collected automatically when using our Services include:
From time to time, we also purchase personal information from third-party data brokers that compile information and make it available for a fee.
Cookies and other tracking technologies
Emails that we and our marketing service providers send may include similar tracking tools that provide us with information related to whether you’ve opened an email or clicked on a link contained in an email. More information on how to unsubscribe from our marketing emails is found below. From time to time, Roadlink Express may engage in targeted advertising to you when you use other sites on the internet such as Google, Facebook, etc.
Please note that our website does not have the technology to automatically respond to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms.
Website analytics information:
How we use your information
Roadlink Express uses the Personal Information we collect for the following purposes:
Sharing of personal information
Roadlink Express employs Service Providers to perform functions on our behalf, such as website analytics, digital advertising, name and address verification, marketing (such as sending mail, email and text messages), market research, promotions management, payment processing, analyzing data, and providing customer service. We also use Service Providers to provide an online chat service for our customers. If you use this chat service, the content of the chat messages as well as your email address, IP address, and other Personal Information you provide via the chat feature may be shared with our Service Providers. To ensure that your privacy is respected and protected, we provide these companies and individuals with only the information they need to perform their services.
Roadlink Express may disclose personal information to comply with applicable law, court order, or subpoena.
How we protect your information
The security of your Personal Information is important to us. We maintain administrative, technical and physical safeguards designed to protect Personal Information against unauthorized destruction, loss, alteration, access, disclosure or use. However, no method of electronic storage or transmitting information over the Internet is completely secure. Accordingly, we cannot guarantee the security of our systems and databases and we accept no liability for any unintentional disclosure.
Please do your part to help keep your Personal Information secure by keeping your password confidential, changing it from time to time, and logging out after using our Services.
Ownership of Information Submitted Through Our Website
Except as otherwise provided in any Terms and Conditions applicable to the Site, we are the sole owners of any information that you submit through the Site, and any photos, documents, works of authorship, or other items (“Contributed Materials”) that you voluntarily provide to us through the Site. We are not obliged to return any Contributed Materials to any person who may submit or contribute Contributed Materials to us. We reserve the right to delete, modify, or create derivative works based on Contributed Materials prior to using them on the Site or for other purposes except where prohibited by copyright laws. Minors (i.e., legal persons under the age of 18) should not submit any Contributed Materials without the prior consent of their parent or legal guardian.
Roadlink Express’s websites and all content posted by Roadlink Express on such websites is copyrighted. Copyright © Roadlink Express, Inc. All rights reserved. The Roadlink Express logo, all site content or images may not be used or reproduced by any means without express, written consent.
Links to other websites
Roadlink Express is not responsible for the content or privacy practices of any third-party websites that may be linked to or from our website. You are encouraged to review the privacy policies of other websites to understand their privacy practices.
Social media sharing features
Who may use this website
Your California privacy rights
Roadlink Express does not provide direct-to-consumer products or services. Roadlink Express is, however, a service provider to some businesses that directly engage in transactions with California consumers. In our role as a service provider, we process and maintain personal information of California consumers for the following purposes:
We also provide our products and services to other businesses (a “business-to-business” or “B2B” model) and in jurisdictions outside California. The limitations above do not apply to personal information obtained in the B2B context or that relates to non-Californians.
Personal Information Disclosure Statement for Job Applicants
Attention California Residents
The following is a disclosure under the California Consumer Privacy Act of 2018 (“CCPA”), which becomes effective January 1, 2020. As part of your application for employment at Roadlink Express, Inc. (the “Company”), we may collect the following categories of personal information from you:
We also collect publicly available information about you that is lawfully made available to the general public from federal, state, or local government records.
We collect the information described above to evaluate you for employment, address grievances, process payroll and provide you with employee benefits if hired, for tax purposes, and to comply with legal or regulatory requirements.
Requests to Know or Delete Information. If you are a California consumer who wishes to exercise your right to know or delete your personal information under the CCPA, please contact the business(es) from which you have purchased products. If we receive a request to know or delete from a consumer, we will inform the consumer that the request cannot be acted upon because the request has been sent to a service provider, as specified in the California Consumer Privacy Act Regulations § 999.314(e).
Requests to Opt-Out of the Sale of Personal Information. In our role as a service provider, we do not sell the personal information of California consumers to third parties. As such, if you are an individual consumer, there is no need to submit a request to opt-out of the sale your personal information. If you are direct customer of Roadlink Express (a/k/a a business-to-business customer), you may opt-out of the sale of your personal information by contacting us as provided below.
Your Right Not to Receive Discriminatory Treatment. If you choose to exercise any of your rights under the CCPA, we will not deny our products or services to you, charge a different price for our products or services, or provide a different level or quality of products or services unless those differences are reasonably related to the value of your personal information.
Nevada privacy notice
If you are a Nevada resident, you have the right to opt-out of the sale of your personal information. However, because we do not sell personal information as that term is defined under Nevada law, there is no need to opt-out.
Our services are not for children
Our Services are not targeted towards, nor intended to be used by, children under the age of 16. Roadlink Express does not knowingly solicit or collect personal information from children under the age of 16. If you are the parent of a child under the age of 16 and you believe your child has submitted personal information to us, please contact us so that we can delete the information.
Terms and conditions for receiving SMS (text messages)
Some of Roadlink Express’s websites allow you to register to communicate via text message with Roadlink Express. By selecting “yes” to receiving text messages, you acknowledge and understand the following and agree to be bound by these Terms and Conditions.
(A) By providing your phone number and selecting "yes" to receiving text messages, you are authorizing Roadlink Express (or a third-party agency on behalf of Roadlink Express) to send text messages to your mobile number.
Job Application/Onboarding Process Text Messages via RoadlinkExpress.com. By providing your phone number and selecting “yes” to receiving text messages on your job application, you acknowledge, understand and agree to the following:
(i) No Limit. You acknowledge Roadlink Express or its vendor may send you a text message pertaining to your job application or the onboarding process at any time and there is neither a minimum nor a maximum number of text messages you may receive. For these types of text messages, text message frequency may vary by candidate.
(ii) Opt out. You may cancel your consent to this text message service at any time. If you no longer want to receive such text messages, you can respond to any text message you receive from Roadlink Express or its vendors by texting in the word STOP.
(B) You represent and warrant that you are the lawful owner of the phone or device that will receive the text messages. If your contact information changes, you will immediately notify us of your new contact information.
(C) You understand that text messaging services may not be available at all times and in all areas. Neither Roadlink Express nor its vendors are responsible for text messages that you do not receive for any reason.
(D) Standard message rates may apply from your mobile service or wireless device carrier for text messages you send or receive. These rates may be charged by your mobile service or wireless device provider, and would be payable by you. Such mobile service or wireless device carrier shall not be liable for any undelivered messages or delays in the receipt of the text messages discussed in these Terms and Conditions.
(E) You knowingly and voluntarily: (a) agree to indemnify, defend, and hold Roadlink Express, its subsidiaries and affiliated organizations and vendors harmless from and against any and all losses, complaints, demands, claims, or causes of action, liabilities, costs, judgments, damages, fines, penalties, wages, compensation, attorney’s fees, and expenses of any kind, including any and all types of injuries and/or damages suffered by you, which arise as a result of (or are related to) the text messaging services, and (b) agree not to sue, or cause any lawsuit, complaint, claim, or charge to be filed on your behalf against Roadlink Express or its vendors with respect to any such damages.
How you can opt out of our email lists
If at any time you would like to remove your name from our mailing or marketing lists or change or correct your current information, please click on the “unsubscribe” link in our emails. You can also email firstname.lastname@example.org request to opt-out of future emails. If you have any pending transactions with Roadlink Express, you may not opt-out of any delivery update emails while your order is in the process of being fulfilled.
Roadlink Express, Inc.
1455 165th Avenue NE
Ham Lake, MN 55304